When an applicant needs to travel urgently in connection with death or serious sickness of a family member in India.
Emergency contacts can only be contacted in when an applicant needs to travel urgently in connection with death or serious sickness of a family member in India. The need for travel on any other ground is not an emergency and applicants are advised to submit their applications at least 5 days prior to date of travel.
It has been noticed that most of the telephone calls received on the emergency contact numbers given below are made for non-emergency purposes, e.g., mostly for making a general enquiry or to know the status of one's application for passport, visa, etc. These non-emergency calls are also received at exceedingly odd hours, such as midnight, 2 am etc.For all other enquiries, consular services desired, etc., applicants may contact the High Commission/Consulates or helpline maintained by M/s VFS Global Services Ltd on its land line numbers mentioned for the purpose and during the timings indicated thereof.
In order to ensure that these numbers are only used for emergency calls, the person making the request for an emergency service should first send a brief SMS outlining the emergency situation he/she is in and the service required. The person would be contacted shortly thereafter by the emergency officer to address the issue.
Phone calls to the emergency numbers will not be responded to unless preceded by a SMS or a voice mail.
High Commission of India, Pretoria
Mr. Anil Kumar Gupta, First Secretary(Consular)/Sr. PPS to High Commissioner : 079 528 2742
Consulate General of India, Johannesburg
Mr N K Sharma, Vice Consul : 071 676 4230.
Mr. Sanjay Kr. Dwivedi, AVC : 0791856856
Consulate General of India, Durban
Mr. S K Pandey, Consul (PV): 083 776 7023
Consulate General of India, Cape Town
Mrs. Rashmi Rawat, Vice Consul :083 297 6177